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Claims are considered for payment if received within 90 days of the date of service. Claims
received more than 90 days from the date of service will be denied. If you have any questions,
please contact our customer-service representatives at 1 888 488-9161.
Submit MEDICAL and BEHAVIORAL HEALTH claims to the following address.
Healthy Start Program
P.O. Box 1977
Andover, MA 01810-0009
1-888-488-9161
PHARMACY claims
Pharmacists, please use group 06294, the member's ID number listed, Rx Bin Number 610053, and a
patient relationship code of 03.
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